Last updated: April 2026
This Privacy Policy for Pathli Health, Inc. ("Pathli," "we," "us," or "our") describes how and why we collect, store, use, and share your information when you use our services, including when you access our website at joinpathli.com, join our waitlist, engage with us through email or social media, or use any future products or features we offer.
By using our services, you acknowledge the practices described in this Privacy Policy. If you do not agree with our practices, please do not use our services. Questions? Contact us at privacy@joinpathli.com.
We collect information you provide directly to us, including:
When you join our waitlist: your name, email address, zip code, health concern selection, and plan interest selection.
When you contact us: your name, email address, and the content of your message.
When you visit our website: we automatically collect certain technical information including your IP address, browser type, device information, referring URLs, pages viewed, and the date and time of your visit. We collect this through cookies, Google Analytics, and Meta Pixel tracking technologies.
We may also collect information from third-party advertising platforms (such as Meta and Google) related to the performance of our advertising campaigns. This information is aggregated and does not directly identify you.
We use the information we collect to:
Operate, maintain, and improve our website and services. Communicate with you about our services, including waitlist updates, launch announcements, and other relevant information. Respond to your inquiries and provide customer support. Analyze usage trends and measure the effectiveness of our marketing campaigns. Comply with legal obligations and enforce our terms.
We do not sell your personal information. We may share your information in the following circumstances:
With service providers who help us operate our business, including website hosting (Vercel/Netlify), database services (Supabase), email communication (Mailchimp/Loops), analytics (Google Analytics), and advertising (Meta). These providers are contractually obligated to use your information only as necessary to provide services to us.
With affiliated medical practices and licensed healthcare providers who may provide clinical services through our platform in the future. Any sharing of protected health information will be governed by a separate Notice of Privacy Practices and applicable HIPAA regulations.
As required by law, such as in response to a subpoena, court order, or government request.
In connection with a merger, acquisition, or sale of assets, in which case your information may be transferred to the acquiring entity.
We use Google Analytics to understand how visitors interact with our website and Meta Pixel to measure the effectiveness of our advertising. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. You can manage your Meta advertising preferences through your Facebook ad settings. Most browsers allow you to refuse or delete cookies through your browser settings.
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy. For waitlist signups, we retain your information until you request removal or until it is no longer needed for our business purposes. You may request deletion of your information at any time by contacting us at privacy@joinpathli.com.
We implement reasonable technical and organizational measures to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data, and the right to opt out of certain processing activities.
California residents: Under the California Consumer Privacy Act (CCPA), you have the right to know what personal information we collect, request deletion of your information, and opt out of the sale of your information. We do not sell personal information. To exercise your rights, contact us at privacy@joinpathli.com.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
If you have questions about this Privacy Policy, please contact us at privacy@joinpathli.com.